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Soft resetting your smart TV is super easy, and it’ll save you a lot of frustration in the future. The TV might be having problems connecting to the server and can be fixed by reconnecting to WiFi and restarting it. If the internet works just fine on other devices, then the problem is not related to the internet connection or your router. If the internet connection issues are only with the television, try connecting to another device (e.g., a phone or laptop). Try using a different WiFi connection or a wired Ethernet connection. If your Samsung TV is not able to connect to the internet or if it is taking ages to access the web, the reason could be a weak WiFi signal or a faulty WiFi router. You can troubleshoot the issue with a few tips and tricks. PLANTRONICS HUB UNABLE TO CONNECT TO SERVER CODEWhen you experience Samsung TV error code 189 on your Samsung Smart TV, there is no need to panic. PLANTRONICS HUB UNABLE TO CONNECT TO SERVER OFFLINEThe server is Offline: You’re likely getting this error when the Samsung Smart TV server is offline - you’ll be unable to access any streaming services or apps until the service comes back online.To get rid of this problem, you can change to a faster internet connection or use the internet on another device. Slow/Unstable Internet Connection: Slow internet connection may have been the reason why you got the error message.Corrupted Data: Internal data corruption is often caused by bugs of the smart hub - If you have a smart hub, make sure it’s up-to-date! If you’ve experienced loss of smart hub data, then back up all your information immediately and try to restore it.However, newer versions are generally easier to use, and they tend to be more stable than older ones. Firmware needs to be Updated: Some users report that older firmware is the root of their problem, as it can make smart TVs incompatible with the latest streaming media protocols. ![]() ![]() You can solve this by setting up the correct address on your smart TV. For example, if you have set up incorrect DNS address on your TV, you might come across an error message.
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